Privacy Policy for Pro-Data OneView

Last updated: July 29, 2025

This Privacy Policy describes how Pro-Data sh.p.k ("we," "us," or "our") collects, uses, and protects your information when you use the Pro-Data OneView mobile application ("the App"). We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

1.1 Automatically Collected Information

When you use our App, we automatically collect:

• Device Identifiers: A randomly generated device identifier that is created and stored locally on your device. This identifier is used solely for:
  • License validation
  • Maintaining your session
  • Ensuring proper app functionality
• App Performance Data: Basic diagnostic and crash report data to ensure the App functions properly, including:
  • App crash logs
  • Performance metrics
  • Error reports

  These are handled by expo itself and not our app. Sentry was integrated for error tracking and performance monitoring but now it is removed

1.2 Information You Provide

The App may request access to your device's media library if you choose to set a profile picture. Any images selected are stored locally on your device and are not transmitted to our servers.

2. How We Use Your Information

We use the collected information solely for:

• Providing and maintaining the App's functionality
• Validating your license and authentication
• Improving app performance and stability
• Debugging and fixing technical issues

3. Data Sharing and Disclosure

We do not share or sell your personal information with third parties. The data we collect remains within our internal systems and is used exclusively for the purposes stated in this policy.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data:

• Device IDs are stored securely using encryption
• Profile images are stored locally on your device
• All data processing is done locally on your device

5. Your Rights and Choices

You have the right to:

• Delete your account and associated data
• Opt-out of crash reporting
• Request information about your data
• Clear local storage and reset the App

6. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Notifying you through the App

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: Pro-Data sh.p.k
• Address: Mati 1 Residio-3 Hy-B/9, 10000 Prishtinë, Kosovë
• Email: info@prodata-ks.com
• Phone: +383 48 289 089